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On this page we will answer some of the most
asked questions. If you have a question that
is not answered on this page, you may
contact us by clicking on the contact tab
above. We will be more than happy to answer
any questions you may have as we pride
ourselves on our customer support..
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"Ultimate Anonymity has grown to become
a leading source of online anonymity with
resources including anonymous re-mailing and
anonymous web surfing." Business
2.0
"Lots of features including a NYM
server with PGP encryption, works with all
ISPs including AOL & WebTV. Supports IRC
in anonymous mode and a lot
more." The
Fox Files
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What platforms
will your service work on? Our
software will work within all 32 bit Windows
environments. Our web based features will
work on any PC or MAC with a network
connection.
Must I change internet providers?
No, our service will work with any
existing internet connection.
Are there any additional fees?
No, we will not re-bill your
credit card and there are no additional
costs to you. A membership is good for life.
Will you sell my information to
third parties? No, we will
not sell any data to anyone for any
reason. We do not even archive personal
data. It is only used long enough to process
the order, then is purged.
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I
have more than one PC, can I use my U-A
membership on them? Yes a UA
membership can be used from ANY computer the
member uses.
What type of logs do you
maintain? We do not maintain
logs. There is no law requiring us to log
user traffic.
Will your service interfere with
my firewall software? No, our
service will not interfere with firewalls or
any other security programs you may have.
How will your charge appear on my
statement? Cyber Solutions
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Do
you offer Product Support? Yes, we
offer prompt support seven days and nights a
week. We offer prompt email, telephone and
live chat support..
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