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Frequently
Asked Questions from New Members Q: What platforms will your service work on? A: Windows 3.1, 95/98/2000/ME & NT, Mac, Unix & AOL. We also offer web based facilities compatible with WebTV. Q: Do I have to change Providers? A: No, You would continue to use your current internet provider. Q: Will your service work with high speed connections? A: Yes, Our service will accommodate satellite, cable, ISDN, DSL & other popular high speed connections. Q: Are there any recurring fees or additional fees? A: No. There are no additional, recurring or hidden fees. A membership with Ultimate Anonymity is good for life. We will never re-bill your credit card for anything, for any reason, ever. Q: Do you keep logs of any kind? A: No, We do not maintain any logs. There are currently no laws that require logging of any type. Q: Will your service work for those living outside of the United States? A: Yes, our service will work with any existing internet connection anywhere in the world. Q: Do you sell membership rosters to other companies? A: No. We do not maintain a membership roster. Because of this, there is nothing to sell or provide to other companies. This also means you will not get random e-mails from us. Our monthly newsletter is available online and previous issues are archived for members to access. Once an order is processed and access info sent to a member, the e-mail address is then purged. We do not keep any record of members e-mail addresses nor does access information (user id & password) have any cross reference to a member. Q: How difficult is it to learn the procedures? A: Since Ultimate Anonymity’s inception we have incorporated frequently asked questions right into the website. The site was designed with the "newbie" in mind. We offer step by step instructions and even screenshots of procedures in many cases. Additionally, we offer e-mail support 7 days a week to answer questions. Q: Will your program interfere with my current e-mail program? A: No, You may continue using your existing e-mail program as you normally would. Q: How will your charge show up on my Credit Card Statement? A: If you use our secured server, the charge will appear as "Cyber Solutions". If you use IBill’s (Internet Billing Company) secured server to signup with, the charge will appear as "IBL." Q: What if I change ISP’s, Can I still use my UA Membership? A: Yes, A member may utilize their membership from ANY computer or ISP. Once a member, you can always use the benefits of your membership regardless of what ISP or computer you may be using.
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